I said I tried asking for a refund the first day I used it. Update: Sharemouse did not even bother reading my review. I only used it so long because it is so damn expensive, and I wanted to get something out of it, but I should have dumped it a long time ago. Which is a weird response, who would do that? Why not give a proper trial (more than one hour), or support, or maybe provide refunds when a customer is not able to use it properly and you cannot fix it. The installation requires administrative rights. If you already purchased a license key, register the license key on one () of the installations. Repeat the installation on all computers you wish to link with ShareMouse. File sharing is a simple process that uses a drag and drop interface. It allows for some clever interactions between different computers. ShareMouse is about more than simply sharing screens. They told me you should have restarted the trial a bunch of times to properly test it. To install ShareMouse on a Windows computer: Download and double-click the installation file. You can fundamentally turn your computer into a remote control for your entire house with a smart setup using ShareMouse. They were very unprofessional, and I would not be surprised if they responded the same way below. I was met with no refunds "you should have read the fine print". When I went to the company to complain of such issues, instead of, oh I don't know, solutions or helping me fix my issue. Today, it is not unusual for many of us to own and use both desktop and laptop computers at the same time or use a variety of computers to cater to our specific needs. I was upset and emailed the company asking for a refund. I noticed these issues the first day I got to the software past the one hour trial. This is not to mention all the times it locked up my mouse when I started up a game and I had to hard shut off the pc to restore it. It kind of ruins the point of using the software. It also has some feature limitations such as no ability to drag-and-drop files from one computer to another. There’s a freeware version for non-commercial use. I have to end the task for all three processes despite that at least 3-5 times a day. It’s compatible with both Mac and Windows (and you can mix-and-match operating systems). The solution I found was to use a software that never allows your pc to lock out or sleep. Another issue If you use your laptop at work or in an environment where it needs to be put on auto lock out. ![]() It did not break every time, but at least half the time I used a VPN. One of the biggest problems is the software stops working every time your pc goes to sleep mode and log back in. I constantly have to end the software via task manager and re-open to get it to work properly. ![]() There is a reason why they give you a short trial, so you don't see how buggy it is. I used this software for a year and hated it.
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